Creating an incredible experience in the cloud, one client at a time.
The security of our customers is the main pillar of the service.
We have a robust NOC and SOC 24x7x365 aligned with a proactive plan to reduce service interruptions and attacks.
We have implemented a Self-Defense system to respond automatically to attacks.
We provide the highest access controls based on groups and roles, Integration with Active Directory / LDAP and multifactor authentication.
We are certified in ISO 27001, the highest international standard for managing the security of our clients' assets, such as financial information, intellectual property or information entrusted to us.
2. Service Value
We guarantee the quality of our services and ensure that they are aligned with the needs, expectations and budget of our clients.
We can clearly demonstrate the true value of the service we offer, regardless of the brand.
We continuously invest in innovation and own the proprietary technologies that facilitate the use of services.
We offer a broad range of end-to-end technology solutions for public, private, on-premises and hybrid clouds.
We achieve the time, financial and quality objectives demanded by our customers.
3. Business Support
We have unlimited expert support technicians with no hidden costs or extra charges for case creation.
We offer unlimited access to our support team, our technical support is accessible 7 X 24 X 365 by phone, web portal or mobile app.
We accompany our clients through the process of migrating their traditional on-premises infrastructure to the cloud.
We offer clear escalation lists.
Our clients have easy access to "Decision Makers" to quickly solve critical Problems.
4. Expert Engineering
We are a service provider who works as an extension of our clients' IT team, allowing them to maintain their own IT governance.
We have a certified engineering team in multiple disciplines, who take control of a problem until it is solved.
We are robustly experienced in all phases of Cloud migration, using according to best practices.
Our team understands the essence of business. They build and maintain positive relationships with all users, to understand and give quick solutions to technical problems.
We use the strictest planning and project management, from start to finish.
We have the best experts with vast experience in designing private clouds, hybrid and technological solutions on-premises.
We offer full integration with the existing policies, tools and legacy infrastructure of our clients.
We integrate with the current access control and active directory of our clients.
We integrate with the current processes of change management, incident management, capacity planning and configuration management that our clients have.
We are a service provider able to support all the technological requirements of our customers.
We have the highest and most specialized experience to integrate all solutions.
6. Operational Excellence
We are proud of our highly reliable, robust and flexible infrastructure that reacts quickly to changes or attacks.
We rigorously plan our strategy of continuous improvement and risk management.
We offer service changes at the speed our customers need, without sacrificing service stability.
We offer Auto-Provisioning and Orchestration technologies for multiple services, from a single and unified portal, facilitating the purchase of services. Each of our client’s Business Units can buy their own services.
7. Data Protection
We offer the highest protection required for our clients' mission critical data.
All traffic entering and leaving our cloud is encrypted.
We offer the most robust backup and disaster recovery solution.
We offer resources segregation when necessary, to comply with regulations the rules and financial regulations required by our clients.
We offer access to real-time monitoring consoles for our clients.
We provide quick access to reports of your environment in the cloud, including vulnerability alerts, intrusion detection events, access controls and firewall rules.
We offer a detailed and easy to understand billing, with web access to an online billing portal.